Shipping costs are calculated according to the purchase amount.
Shipping carrier : Canada Post or Chit-Chat
Order processing time : 3-5 working days
Order processing time for lamps : 2-3 weeks
Free pick-up is available at our studio in Montreal. Enter the coupon code PICKUPMTL at checkout.
Taxes and duty
Provincial and federal taxes will be added for all Canadian customers.
Please note that duties may apply to international shipping. Buyers are responsible for all customs and import taxes that may apply.
Parceline ceramique is not responsible for delays due to customs.
We are happy to accept exchanges. We do not accept returns or cancellations. Please contact us if you have any problems with your order.
Conditions of exchange
Buyers are responsible for all shipping costs, included return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Because of the nature of the items, unless they arrive damaged or defective, we can't accept returns for :
- Custom orders
- Sale items